Orders and Payment 

What's included in the price? 

Your requested products and Vat.

Delivery charges are calculated at the basket as they are service and postcode dependant.

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What happens when I place my order? 

Once your order is placed you will get an order confirmation via email and an estimated delivery date. Once we have processed your order and have dispatched your goods we will send you an email receipt with tracking details.

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When do you take payment? 

Payment will be taken once the goods are dispatched to you or your chosen fitting centre, unless we have previously notified you that we can not accept your order, or you have cancelled it in accordance of our cancellation policy. Causes for non-acceptance of an order may be a result of one of the following:
  • The product you ordered is unavailable from stock or discontinued.
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.
  • Suspected fraud issues

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Can I track the progress of my order online? 

Once your item(s) are dispatched from our warehouse you will be emailed tracking details. All this information will be fully accessible from your lovetyres.com account.

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Payment Methods 

You can pay by any Visa or MasterCard credit card or by Maestro, Solo or Delta debit card. To keep shopping on-line as secure as possible, your credit/debit details will be encrypted to minimise the possibility of someone being able to read your details as they are sent to us over the Internet.

Please be aware we are not currently able to accept debit or credit cards registered outside of the UK.

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Price matching competitors 

We pride ourselves on offering fantastic prices. However if you have seen the price better elsewhere but would prefer to buy it from us then please feel free to contact us and we will try to match or even beat the competitors price. Please check that you have included all delivery and Vat charges from other retailers when comparing the total price.

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Is the site payment system secure? 

lovetyres.com uses the industry standard 256bit encryption system to encrypt all personal information. Credit card information is never stored on our system and we use the leading payment gateway sage pay to authorise payments on our behalf.

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Errors on the website 

While we try our best not to make any errors, we are human and it is possible that we can make mistakes. We try to ensure that all of the prices and information on our website is accurate, however rarely errors may occur. On the unusual event that we discover an error in the price or description of the goods you have ordered we will contact you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. Prices quoted in on the website or in catalogues, brochures, price lists and other advertising matter are only an invitation to treat and no particulars are binding by lovetyres.com. All prices and products quoted are subject to alteration or withdrawal from time to time without notice.

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